Doctors Vedika

1. Information We Collect

When you register or use the App, we may collect:

• Full name
• Mobile / phone number
• Email address
• City, state, and address details
• Gender and date of birth

• Appointment bookings and consultation history
• Submitted symptoms and medical questions
• Digital prescriptions and uploaded diagnostic lab reports

We request microphone access (audio recording) strictly to record audio during voice clinical consultations and AI speech-to-text transcriptions. Audio data is processed securely and is never shared with third parties.

We collect location data (precise or approximate) to provide core functionality of the app:

• To identify nearby doctors and healthcare clinics
• To auto-fill and validate your address details for home appointments

Location data is collected only when you grant permission and is used only while the app is in use. We do not access or track your location in the background.

• Device type and operating system
• App usage data for performance monitoring and bug fixing

2. How We Use Your Information

We use your information to:

• Create and manage your user profile
• Process doctor appointment bookings and consultations
• Send confirmations, appointment updates, and notifications
• Generate digital prescriptions and consultation records
• Improve app performance and patient experience

3. Sharing of Information

We may share limited information only when necessary:

• With consulting doctors and healthcare providers to fulfill your consultation
• With secure infrastructure partners to operate our services
• When required by law or legal authorities

4. Data Storage & Security

• Your data is stored on secure servers using industry-standard protection
• We use encrypted database providers with Row-Level Security
• We take reasonable steps to prevent unauthorized access, misuse, or data loss

5. User Rights

You have the right to:

• Access your personal and health information
• Update or correct your profile details
• Request deletion of your account and associated data

6. Children's Privacy

The App is not intended for unsupervised children under the age of 18. We do not knowingly collect personal information directly from minors without legal guardian consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

8. Contact Us